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Database and Middleware Management

Middleware simplifies communication between different ERP modules, promoting seamless data flow and real-time information exchange

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Primarily for any enterprise applications, specifically for ERP, our application and database administration (A&D) service complements and completes our other services in the areas of domain/functional, technical, and project management. SmartERP can manage clients’ applications, web servers, and the database on which the enterprise applications run, whether it’s PeopleSoft, Oracle EBS, SAP, or a custom enterprise-class application. This will give customers one service provider to manage their complete application stack.

Oracle Database Administration Services

SmartERP provides comprehensive Oracle database administration services on a 24/7/365 basis. By performing all the functions of a full-time DBA, SmartERP’s qualified and Oracle-certified professionals enable you to achieve your financial, operational and staffing goals.

From space management, monitoring and sustainable support, backup/recovery and performance tuning to capacity planning, we perform all aspects of administration. SmartERP can proactively monitor databases and initiate the technical measures that ensure nonstop availability and peak performance. By analyzing the trend reports periodically, we provide vital information you need to manage your database operations optimally.

Our Services Include:

Oracle database appliances and ExaData – support and troubleshoot
GoldenGate – unidirectional and bidirectional installation and maintenance
Database Architecture and Design
Remote oracle database monitoring with Grid Control
High availability and scalability – RAC
Database Performance Tuning, upgrade and migrations

Database maintenance service includes daily maintenance support such as database jobs Microsoft monitoring, health check, alter task, creation of new instances, etc. We provide support for all MICROSOFT SQL Server releases on all supported Windows Platforms.

Microsoft SqlServer Administration Services

SmartERP Microsoft SqlServer Administration team are seasoned professionals that frequently contribute to the online community and well known for their expertise. With MCTS, MCTIP and MCDBA-certified DBA’s, the team has helped several large and complex customer requirements on planning, design, implementation, governance, audit, tuning, cloud migration as well as routine 24/7 managed services.SmartERP Microsoft SqlServer Administration team are seasoned professionals that frequently contribute to the online community and well known for their expertise. With MCTS, MCTIP and MCDBA-certified DBA’s, the team has helped several large and complex customer requirements on planning, design, implementation, governance, audit, tuning, cloud migration as well as routine 24/7 managed services.

Space Management and Capacity Planning
Database high availability solutions –  Cluster, Replication, Mirroring
Microsoft Azure Cloud Managed Services
Architecture and design – primary and DR
Security Administration and audit
Database vulnerability assessment – TDE, Certificate and Key Encryptions
Manage Databases in entirety – monitor, install, upgrade, backup, recover, tune, patch, migrate, clone

Our Services Include:

24/7 monitoring and issues response
Database maintenance such as space, access & user security management
Database cloning and refreshes
Backup strategy planning, implementation and maintenance
O/S Monitoring and Administration
Manage patches / service packs for database software
Analysis development / production performance and tuning
Installing or configuring SQL Server in the customer’s environment
Disaster recovery analysis, planning, implementation and support
Ongoing database administration of SQL Server database(s) running in the customer’s environment
High availability (failover clustering) & standby DB support
Log shipping support for standby server
System & Database Sizing
SQL Server migration and upgrades
Replication support to provide redundancy or high availability

With MCTS-, MCTIP-, and MCDBA-certified DBA’s trained, our consulting team carries out SQL Server database design and installation, administration services, and performance tuning of SQL Server. We also carry system health checks and upgrades.

Enterprise Application Middleware Administration Services

For enterprise applications that run the following commercial software:

Application servers on Oracle Weblogic, IBM WebSphere and RedHat JBoss
Web servers like IIS and Apache
Message-oriented middleware like TIBCO and SOA applications like Oracle Fusion

Our services include:

24/7 monitoring and issue response
Configuring and administrations
Application deployment on all platforms
Performance tuning
Custom application installation / integration
Upgrade support and maintenance services
Remote administration tools configuration & installation
Monitoring tools such as Foglight, Spotlight, DCM Patrol, and Tidal

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Why Partner With Smart ERP Solutions

An Oracle Partner

Our clients work with Smart ERP Solutions because of our unwavering commitment to delivering cutting-edge technology services, solutions, and exceptional customer service. With our deep expertise in enterprise resource planning (ERP), we empower organizations to optimize their operations, streamline processes, and drive growth. Our comprehensive knowledge of ERP services, combined with our suite of intelligent ERP software, ensures seamless implementation, customization, and ongoing support. We understand the unique challenges of diverse industries and tailor solutions to meet specific business needs, enabling our clients to stay ahead in today's competitive landscape. By partnering with Smart ERP Solutions, clients can unlock their full potential, achieve operational excellence, and realize their strategic goals.

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