Oracle CX Cloud

Oracle Cloud CX provides tools that are manageable by business users and extensible by developers.

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Oracle CX—Customer Experience Solution delivers a great customer experience throughout the customer’s journey and across all interaction channels. CX gives you the ability to socially enable your enterprise, empower mobile access anywhere, and apply learned insights from actionable data, all with the speed and agility of the cloud. CX helps businesses transform customer relationships into loyal brand advocates.

SmartERP CX Cloud Services provide organizations the ability to seamless integrate Oracle CX into their business processes.

Useful resources

Generative AI in HCM Cloud
Explore how AI can enhance efficiency, streamline processes, and unlock new insights within your existing ERP system in this Webinar on Demand
April 23, 2025
Baptist Health Care Smart Talks
Heather Murray, Baptist Health Care, discusses how her team collaborated with SmartERP to create, enhance, and support various functions of Oracle HCM Cloud.
February 14, 2025
Decoding Oracle Redwood: A Modern UX for the Modern Business
User experience (UX) is paramount in today's fast-paced digital world. Clunky, outdated software can hinder productivity, frustrate employees, and ultimately impact your bottom line.
February 12, 2025
Oracle Database 23ai: Unleashing the Power of AI
Oracle Database 23ai, Oracle's latest release, marks a significant leap forward in the evolution of database technology.
January 16, 2025
AI in HR: Shaping the Future of Work
By embracing AI, HR departments can create a more data-driven, agile, and employee-centric workplace.
December 30, 2024
Unlocking the Full Potential of Your ERP Applications: The Value of an ERP Applications Expert
ERP systems are not one-size-fits-all. An ERP Applications expert brings a deep understanding of how these systems can be tailored to align with your organization’s unique goals and industry-specific needs.
November 12, 2024
Oracle TRCS: Your Secret Weapon for Tax Efficiency
Learn powerful capabilities of Oracle Tax Reporting Compliance Suite (TRCS) and how it can revolutionize tax processes for your organization.
October 28, 2024
Oracle Redwood UI Webinar On Demand
Watch our webinar-on-demand to explore and learn how the latest advancements in Redwood are revolutionizing HCM technology.
August 23, 2024
Why You Should Consult an ERP Applications Expert
Implementing or optimizing an ERP system and related applications can be complex. That's where consulting an ERP applications expert can make all the difference.
August 15, 2024
Unleashing Productivity: How AI Agents Can Transform Your ERP System
By leveraging the power of AI agents, businesses can unlock the full potential of their ERP systems.
August 14, 2024
Oracle TRCS: Your Secret Weapon for Tax Efficiency
Oracle Tax Reporting Compliance Suite (TRCS) can revolutionize tax processes
July 16, 2024
Streamlining Your Onboarding: Form I-9 and E-Verify Automation
Explaining Form I-9 and E-Verify for those that need a refresher or are new to the process and how to automate both programs.
June 6, 2024
Oracle Journeys Part 3
Are you looking to personalize the employee experience at your organization? Do you want to ensure your employees receive the support and development they need to thrive?
April 15, 2024
The Hidden Cost of a Poor SCM Systems Implementation
Organizations implementing a new SCM system typically look forward to improved operations, lower costs, better user experience, and other tangible benefits.
April 5, 2024
Oracle HCM Journeys Part 2
In part two of our three-part series, discover how Oracle Journeys can streamline your HR transactions.
April 1, 2024
DHS What's new with Form I-9 and E-Verify 2024
In this webinar on-demand, you will learn what is new with Form I-9 in 2024, and the new E-Verify Next Gen, now called E-Verify+ and what that potentially means to you organization.
March 26, 2024
Oracle HCM Cloud Journeys Part 1
Part one of a three-part series. Learn how Oracle Fusion Cloud HCM enables the user experience through a single system.
March 18, 2024
Future-Proof Your Organization
In this webinar on-demand, presented by Ideametrics, learn how to effectively move your on-premise ERP to the Cloud.
March 10, 2024
Measuring SCM Performance with SCOR DS
Given the tools that are available in today’s SCM systems, there is really no excuse for not proactively measuring your supply chain performance.
March 8, 2024
Supply Chain Planning for PeopleSoft Users
Organizations that use PeopleSoft ERP, such as Manufacturers, Distributors, or other product-centric organizations, rely heavily on Supply Chain modules
February 8, 2024
Supercharge Your Supply Chain with Oracle: Unleashing Efficiency and Growth
In today's fast-paced business world, a robust supply chain is no longer a luxury
January 18, 2024
The Importance of Controlling Supply Chain Costs in Healthcare
In any organization that handles tangible goods, the design of the supply chain is crucial to the execution of the organization's business processes.
December 21, 2023
New Home Star Smart Talks
Victoria Heinz, Assistant Finance Manager, New Home Star, discusses how she worked with SmartERP on their implementation for Oracle Financials and Enterprise Performance Management
December 11, 2023
Critical Considerations for a Successful Oracle Cloud Infrastructure (OCI) Cloud Migration
In today's rapidly evolving business landscape, migrating to the cloud has become critical for organizations looking to stay competitive, agile, and secure. Oracle Cloud Infrastructure (OCI) offers...
October 30, 2023
Robin Croghan Smart Talks
Robin Croghan discussed implementing Oracle HCM Cloud at Crawford with SmartERP.
October 26, 2023
The Benefits of a Third-Party Organization Managing Your Oracle ERP Application Support
Oracle ERP applications are powerful tools that can help businesses of all sizes streamline their operations and improve efficiency. However, supporting Oracle ERP applications can be complex...
October 25, 2023
Implementing Oracle Analytics in Oracle Cloud: Empowering Data-Driven Decisions
Implementing Oracle Analytics in Oracle Cloud empowers organizations to leverage their data for informed decision-making. The seamless integration, scalability...
October 22, 2023
Exploring PeopleSoft Cloud Manager: Streamlining HR and Financial Management
PeopleSoft Cloud Manager is a powerful tool designed to simplify deploying and managing PeopleSoft applications in the cloud. It leverages cloud computing capabilities to streamline various aspects of...
October 18, 2023
Revolutionizing HR and Finance: The Power of Artificial Intelligence
In today's rapidly evolving business landscape, integrating artificial intelligence (AI) has become a game-changer across various sectors. Human Resources (HR) and Finance have witnessed...
October 15, 2023
HMS and SmartERP
HMS describes how they worked with SmartERP and why they chose them.
October 11, 2023
Streamline Your Business: The Advantages of Lift and Shift for Moving Your ERP to Oracle Cloud
In today's rapidly evolving business landscape, agility and efficiency are critical to staying competitive. Many organizations rely on Enterprise Resource Planning (ERP) systems to manage...
October 9, 2023
PeopleSoft New and Updated Cool Tools That You Can Use Today
Learn about cool tools that you can use today for your PeopleSoft ERP, including Page and Field Configurator, Forms and Approval Builder and much more!
October 1, 2023
Today's Hiring Best Practices for Tomorrow's Talent
Pre-boarding/Onboarding, Employment Eligibility with Latest I-9 and E-Verification, and Much More
October 1, 2023
The Importance of Grants Management Software in Higher Education
In the competitive world of higher education, grants are essential for funding research, scholarships, and other initiatives. However, managing the grant process can be a complex and...
September 22, 2023
General RV Center Mike Hall IT Project Manager
Mike Hall discusses implementing Oracle HCM Cloud at General R.V. Center using SmartERP's methodology.
September 20, 2023
The Vital Pulse of Healthcare: Why Upgrading Your Oracle ERP is Essential
In the ever-evolving healthcare landscape, staying ahead of the curve is crucial. Modern healthcare organizations are not just about treating patients; they're complex enterprises that require...
September 19, 2023
Understanding Robotic Process Automation & Artificial Intelligence
Understanding Robotic Process Automation & Artificial Intelligence Many organizations, in their digital journey, often wonder which track to choose, Robotic...
September 16, 2023
Enhancing ERP Systems: A Strategic Imperative for Modern Organizations
Organizations must continually think about enhancing their ERP systems to remain competitive and adaptive. This blog will explore why organizations should prioritize ERP enhancements...
September 15, 2023
Unleashing the Power of À La Carte Services in PeopleSoft ERP
One approach that has gained considerable traction in recent years is the adoption of à la carte services within ERP systems. For PeopleSoft ERP users, this approach offers a myriad of benefits tha...
September 14, 2023
Unlocking Business Success with Oracle Managed Services
Organizations need robust and reliable database solutions to stay competitive in today's rapidly evolving digital landscape. Oracle, a leader in the database industry, has been at the forefront...
September 14, 2023
The Benefits of Moving PeopleSoft to the Cloud in Higher Education
Moving PeopleSoft to the Cloud can be an excellent way for higher education institutions to save money, improve performance and reliability, increase agility and innovation, and enhance security...
September 12, 2023
Navigating HCM Compliance Part 2
In this webinar, discover how Compliance and Managed Services for Human Capital Management (HCM) Cloud can optimize and streamline your HR processes, saving time and resources...
September 8, 2023
Unleashing the Power of Data: The Benefits of Oracle Analytics Cloud
In today's data-driven world, organizations of all sizes constantly seek innovative ways to extract actionable insights from their data. One solution that has gained significant attention....
September 4, 2023
The Benefits of Migrating E-Business Suite to Oracle Cloud
In today's fast-paced business landscape, agility and efficiency are key drivers of success. As technology continues to evolve, companies must adapt to stay competitive and meet the
September 2, 2023
Using PeopleSoft ERP to Improve Efficiency and Effectiveness in Higher Education
PeopleSoft ERP stands out as a versatile solution that enables higher education institutions to attain operational excellence, making it one of the most popular options on the market.
September 2, 2023
AI Powered HR Tools
This is arguably the year of artificial intelligence. With major smartphone apps manufacturers slowly adding machine learning capabilities to their apps, it’s becoming...
August 25, 2023
The Case for Enterprise Performance Management (EPM)
Organizations should use Enterprise Performance Management (EPM) for several important reasons, as it plays a crucial role in helping them achieve their strategic goals and improve overall...
August 24, 2023
Navigating HCM Compliance Part 1
Part 1 Updates to Form I-9 and E-Verify Presented by The DHS/USCIS
August 24, 2023
Navigating the Grants Lifecycle with Oracle Grants Management
In the competitive world of research and development, grant funding plays a crucial role in driving innovation and propelling groundbreaking discoveries. However, managing...
August 23, 2023
TechnoSoft Smart Talks Jude Xavier
Jude Xavier discusses the implementation of Oracle HCM Cloud at Technosoft with SmartERP.
August 18, 2023
The Importance of Getting an ERP Audit
Enterprise Resource Planning (ERP) systems are complex and critical to the success of most organizations. There are several reasons why it is essential to get an ERP audit...
August 10, 2023
The Importance of Supplier Diversity Reporting
Supplier diversity reporting is the process of collecting and analyzing data on the diversity of a company's supplier base. Supplier diversity reporting is essential for several reasons...
August 10, 2023
Embrace the Future: 7 Reasons Why Organizations Should Use Oracle Cloud Infrastructure (OCI)
In today's fast-paced digital landscape, organizations need a robust and reliable cloud infrastructure to remain competitive and agile. Oracle Cloud Infrastructure (OCI) is emerging as a powerful...
August 6, 2023
Tech Stack Consolidation in a Tight Economy
In today's rapidly evolving business landscape, where economic uncertainties loom large, companies constantly seek ways to streamline their operations and optimize costs. One strategy that has gained...
August 2, 2023
Alameda County implements Smart Onboarding solution
Arkalgud Venkatesh,Information Technology Manager for Alameda County, shares the benefits of SmartERP’s Smart Onboarding solution.
July 12, 2023
Transforming Financial Insights with Oracle EPM
Learn how your organization can improve efficiency, ROI and transform financial insights.
May 18, 2023
Maximize your Oracle Cloud Investment and Drive Innovation
In this webinar on demand, you’ll learn how organizations leverage Oracle Cloud support strategies and increase focus on core business processes while boosting end-user satisfaction.
May 11, 2023
General RV Center Katie Short CFO and HR Director
Katie Short discusses the benefits of implementing Oracle HCM Cloud at General R.V. Center with SmartERP.
May 8, 2023
Emirates Healthcare Group Ramakrishnan Natarajan Vice President of Information Technology
Ramakrishnan Natarajan discusses Oracle HCM Cloud implementation at Emirates Healthcare with SmartERP.
April 17, 2023
Best Practices for Maximizing and Modernizing your Oracle Applications
Learn how organizations are leveraging support strategies and increasing focus on core business processes while increasing end-user satisfaction
March 31, 2023
Neil Jones Interview Smart Talks
In this interview, Brad Dean discusses their move from using legacy spreadsheets to implementing an integrated Supply Planning Application for their ERP.
March 21, 2023
HMS Smart Talks with Will Campbell
Will Campbell discusses HMS's transition to Oracle Cloud and its benefits, particularly for Financials and Procurement.
January 12, 2023
General RV Center Joy Fowler HR Manager
Joy Fowler discusses the successful implementation of Oracle HCM Cloud at General R.V. Center with SmartERP.
December 6, 2022
Onboarding New Employees in a Small and Medium -Size Business World
Onboarding New Employees in a Small and Medium-Size Business World Today’s small and medium size businesses are typically stretched thin on time and resources.
November 16, 2022
Segregation of Duties and Sensitive Access in PeopleSoft
In this session, we reviewed the multitude of elements in PeopleSoft that require your attention. From Users, Roles, Permission Lists, Components, Pages, User Preferences, and Fields – the list goes on!.
October 12, 2022
Manufacturers: What’s Keeping You Up At Night?
In this webinar on-demand, you will learn how to address these challenges head-on as we discuss how your organization can become more agile and scale to your specific business requirements...
September 7, 2022
How To Know When It's Time To Upgrade to the Cloud
If the current software you’re using is responding slower than before or working inefficiently, can’t get new updates, still has multiple systems or requires you to manually input...
August 1, 2022
‘Going Green’ through Cloud
Today, across the globe, companies have been vibrant in discussing the importance of sustainability as a key constituent of their strategy (CSR – Corporate Social Responsibility).
August 1, 2022
Oracle EPM Webinar
Planning Your Financial Success – Managing Uncertainty Overview of Strategic Modeling and Cash Forecasting
July 12, 2022
How to Win Senior Management Support for AP Automation
Few accounts payable (AP) leaders need to be convinced about the benefits of automation. Less keying of invoice data No guessing who needs to approve an invoice...
May 26, 2022
PetersenDean Kevin Santos Sr. Financial Analyst for Budgeting and Planning
Kevin Santos discusses implementing Oracle Cloud at PetersenDean with SmartERP.
May 3, 2022
Edge Computing
What is Edge Computing? Edge computing is a distributed information technology (IT) architecture in which client data is processed at the periphery of the network...
December 24, 2021
Employee Onboarding
A recent study reported by the Society for Human Resource Management (SHRM) revealed that nearly one-third of those surveyed had left their job within the first six months.
December 21, 2021
Alert Framework
Alert Framework – Alert your organization to errors, changes, and stalled transactions. This webinar covers the Alerts Framework, a PeopleSoft Enterprise Component, which enables...
November 25, 2021
HR Technology: Creating the Department of the Future, Today
HR Technology: Creating the Department of the Future, Today With unemployment hitting its lowest rate in nearly 17 years, the job market has shifted to a candidate-driven market.
November 16, 2021
Help Your Sales Team Thrive Through Onboarding
How Enhancing Your Onboarding Process Can Help Your Sales Team Thrive Assembling sales teams and bringing on new sales reps can be hard. Not only do you have to ...
October 19, 2021
How Businesses Make Use of Artificial Intelligence Currently
The use of artificial intelligence is becoming steadily common in business to enhance or change the various operations of companies. The rise of advancements in technology allows businesses t...
October 15, 2021
Case Study - PeopleSoft HCM & FSCM 9.2 Implementation
October 4, 2021
Discover the Differentiator During Uncertain Times
Employee engagement is a major priority for today’s companies, especially as employees work from home due to the COVID-19 pandemic. Many workers are ...
August 26, 2021
Installation of Weblogic Application server in Console Mode
There are three different ways that users could install the WebLogic Application server: GUI Mode (graphical user interface), Console Mode or Silent Mode.
August 24, 2021
Upgrading Your ERP
If the current software you’re using is responding slower than before or working inefficiently, then it may be time to upgrade or consider an ERP performance assessment.
August 14, 2021
On Premise To The Cloud
You may think you settled the ERP issue many years ago. When you moved your previous software to what should have been an all-in-one solution, you thought you...
August 14, 2021
Analytics in Your ERP
Your enterprise resource planning (ERP) system is already integrating all facets of your operations, from product planning and development to sales and marketing. If you are using it wisely...
August 14, 2021
File Integration Framework in PeopleSoft HCM 9.2
File Integration Framework in PeopleSoft HCM 9.2 PeopleSoft HCM File Integration Framework provides a guided process that enables users to generate flat files like benefit ...
August 12, 2021
How manual AP processes undermine your ERP investments
Are you getting the most out of its investments in its enterprise resource planning (ERP) system? If you rely on manual or semi-automated accounts payable...
August 9, 2021
4 Ways AP Automation Helps Drive Business Growth in Turbulent Times
After spending the past 18 months in a defensive position, businesses of all sizes are ready to grow. Next to ensuring the health and welfare of their employees, increasing revenue growth...
August 9, 2021
Preboarding Is Key to Strengthening Employee Engagement
Employee engagement has been linked to higher retention rates, improved job satisfaction, better customer service and increased productivity. Despite these known benefits, many companies...
August 8, 2021
Business Intelligence Cloud Service
Business Intelligence Cloud Service Organizations today collect data at unprecedented rates, yet everyday employees still struggle to obtain and analyze business...
August 1, 2021
All About Pre-boarding
Attracting today’s top talent can be hard. Even when you think you have someone locked down and hired, there is a whole other world of other organizations and...
July 31, 2021
Finance and HR: The Cloud’s New Power Partnership
Organizations can benefit by implementing cloud collaboration between HR and Finance. By migrating Finance and HR to the cloud, organizations can reap the benefits of...
July 31, 2021
Oracle Moving Finance and HR to the Cloud: 6 Rules for Managing Change & Winning Buy-In
Moving an organization’s HR and Finance branches to the cloud can bring many benefits to an organization, including the benefits of leveraging their two best assets:...
July 31, 2021
Top 10 Reasons to Adopt Oracle Cloud
Oracle Cloud Infrastructure offers tools and architecture that improves automation and built-in security, allowing organizations to seamlessly migrate from...
July 30, 2021
Get on Top of Your Talent Cloud
Automate and Simplify the Process of Managing Outsourced On-Demand Talent Finding skilled, on-demand talent is hard. Compliantly managing all the related...
July 15, 2021
Capture DB Usage Before Planning Decommission
In large establishments, where there are many servers, there are always chances of some servers or databases not being used but which remain operational.
April 21, 2021
Backup and restore command ETA Status
Whenever doing restoration and backup task for big databases it is difficult to give an ETA to stakeholders. The below command helps to get the status at percent level of completion....
April 20, 2021
All About Your VMS Solution
Vendor Management System has become a vital tool for companies to handle their resources. Read about how it helps the organizations automate it. As companies become increasingly...
March 11, 2021
Why ERP Owners Must Implement Direct Machine Integration
The business world knows that implementing the “operational system,” means taking care of the day-to-day transactions and tasks at hand. Many organizations go for systems ...
February 24, 2021
8 Benefits of ERP & SQL Server for a Great Performance and Scalability
The dream team of ERP and SQL Server can deliver a number of impressive advantages to the organizations that make use of them. To understand a little more about...
December 16, 2020
How to manage change during an AP automation project
As many accounts payable departments are starting to plan for 2020, chances are, automation figures prominently in those plans. Eliminating paper processes and manual tasks ranks among the top...
December 5, 2020
How Do You Analyze Your Data?
Your enterprise resource planning (ERP) system is already integrating all facets of your operations, from product planning and development to sales and marketing.
November 29, 2020
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Why Partner With Smart ERP Solutions

An Oracle Partner

Our clients work with Smart ERP Solutions because of our unwavering commitment to delivering cutting-edge technology services, solutions, and exceptional customer service. With our deep expertise in enterprise resource planning (ERP), we empower organizations to optimize their operations, streamline processes, and drive growth. Our comprehensive knowledge of ERP services, combined with our suite of intelligent ERP software, ensures seamless implementation, customization, and ongoing support. We understand the unique challenges of diverse industries and tailor solutions to meet specific business needs, enabling our clients to stay ahead in today's competitive landscape. By partnering with Smart ERP Solutions, clients can unlock their full potential, achieve operational excellence, and realize their strategic goals.

Contact SmartERP