Oracle CX Cloud

Oracle Cloud CX provides tools that are manageable by business users and extensible by developers.

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Oracle CX—Customer Experience Solution delivers a great customer experience throughout the customer’s journey and across all interaction channels. CX gives you the ability to socially enable your enterprise, empower mobile access anywhere, and apply learned insights from actionable data, all with the speed and agility of the cloud. CX helps businesses transform customer relationships into loyal brand advocates.

SmartERP CX Cloud Services provide organizations the ability to seamless integrate Oracle CX into their business processes.

Useful resources

Generative AI in Oracle ERP Cloud
Part two, in our three-part series of Generative AI for Oracle ERP applications. We cover features, how to enable AI, and ERP AI Agents.
May 26, 2025
HR Technology: Creating the Department of the Future, Today
HR Technology: Creating the Department of the Future, Today With unemployment hitting its lowest rate in nearly 17 years, the job market has shifted to a candidate-driven market.
November 16, 2021
Help Your Sales Team Thrive Through Onboarding
How Enhancing Your Onboarding Process Can Help Your Sales Team Thrive Assembling sales teams and bringing on new sales reps can be hard. Not only do you have to ...
October 19, 2021
How Businesses Make Use of Artificial Intelligence Currently
The use of artificial intelligence is becoming steadily common in business to enhance or change the various operations of companies. The rise of advancements in technology allows businesses t...
October 15, 2021
Case Study - PeopleSoft HCM & FSCM 9.2 Implementation
October 4, 2021
Discover the Differentiator During Uncertain Times
Employee engagement is a major priority for today’s companies, especially as employees work from home due to the COVID-19 pandemic. Many workers are ...
August 26, 2021
Installation of Weblogic Application server in Console Mode
There are three different ways that users could install the WebLogic Application server: GUI Mode (graphical user interface), Console Mode or Silent Mode.
August 24, 2021
Upgrading Your ERP
If the current software you’re using is responding slower than before or working inefficiently, then it may be time to upgrade or consider an ERP performance assessment.
August 14, 2021
On Premise To The Cloud
You may think you settled the ERP issue many years ago. When you moved your previous software to what should have been an all-in-one solution, you thought you...
August 14, 2021
Analytics in Your ERP
Your enterprise resource planning (ERP) system is already integrating all facets of your operations, from product planning and development to sales and marketing. If you are using it wisely...
August 14, 2021
File Integration Framework in PeopleSoft HCM 9.2
File Integration Framework in PeopleSoft HCM 9.2 PeopleSoft HCM File Integration Framework provides a guided process that enables users to generate flat files like benefit ...
August 12, 2021
How manual AP processes undermine your ERP investments
Are you getting the most out of its investments in its enterprise resource planning (ERP) system? If you rely on manual or semi-automated accounts payable...
August 9, 2021
4 Ways AP Automation Helps Drive Business Growth in Turbulent Times
After spending the past 18 months in a defensive position, businesses of all sizes are ready to grow. Next to ensuring the health and welfare of their employees, increasing revenue growth...
August 9, 2021
Preboarding Is Key to Strengthening Employee Engagement
Employee engagement has been linked to higher retention rates, improved job satisfaction, better customer service and increased productivity. Despite these known benefits, many companies...
August 8, 2021
Business Intelligence Cloud Service
Business Intelligence Cloud Service Organizations today collect data at unprecedented rates, yet everyday employees still struggle to obtain and analyze business...
August 1, 2021
All About Pre-boarding
Attracting today’s top talent can be hard. Even when you think you have someone locked down and hired, there is a whole other world of other organizations and...
July 31, 2021
Finance and HR: The Cloud’s New Power Partnership
Organizations can benefit by implementing cloud collaboration between HR and Finance. By migrating Finance and HR to the cloud, organizations can reap the benefits of...
July 31, 2021
Oracle Moving Finance and HR to the Cloud: 6 Rules for Managing Change & Winning Buy-In
Moving an organization’s HR and Finance branches to the cloud can bring many benefits to an organization, including the benefits of leveraging their two best assets:...
July 31, 2021
Top 10 Reasons to Adopt Oracle Cloud
Oracle Cloud Infrastructure offers tools and architecture that improves automation and built-in security, allowing organizations to seamlessly migrate from...
July 30, 2021
Get on Top of Your Talent Cloud
Automate and Simplify the Process of Managing Outsourced On-Demand Talent Finding skilled, on-demand talent is hard. Compliantly managing all the related...
July 15, 2021
Capture DB Usage Before Planning Decommission
In large establishments, where there are many servers, there are always chances of some servers or databases not being used but which remain operational.
April 21, 2021
Backup and restore command ETA Status
Whenever doing restoration and backup task for big databases it is difficult to give an ETA to stakeholders. The below command helps to get the status at percent level of completion....
April 20, 2021
All About Your VMS Solution
Vendor Management System has become a vital tool for companies to handle their resources. Read about how it helps the organizations automate it. As companies become increasingly...
March 11, 2021
Why ERP Owners Must Implement Direct Machine Integration
The business world knows that implementing the “operational system,” means taking care of the day-to-day transactions and tasks at hand. Many organizations go for systems ...
February 24, 2021
8 Benefits of ERP & SQL Server for a Great Performance and Scalability
The dream team of ERP and SQL Server can deliver a number of impressive advantages to the organizations that make use of them. To understand a little more about...
December 16, 2020
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Why Partner With Smart ERP Solutions

An Oracle Partner

Our clients work with Smart ERP Solutions because of our unwavering commitment to delivering cutting-edge technology services, solutions, and exceptional customer service. With our deep expertise in enterprise resource planning (ERP), we empower organizations to optimize their operations, streamline processes, and drive growth. Our comprehensive knowledge of ERP services, combined with our suite of intelligent ERP software, ensures seamless implementation, customization, and ongoing support. We understand the unique challenges of diverse industries and tailor solutions to meet specific business needs, enabling our clients to stay ahead in today's competitive landscape. By partnering with Smart ERP Solutions, clients can unlock their full potential, achieve operational excellence, and realize their strategic goals.

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