À La Carte Services
Clients may also elect an à la carte option to choose only the specific PeopleSoft services they want SmartERP to manage.
Application Management
Fixed fee and SLA-based PeopleSoft application management keep the application running like a well-oiled machine without worrying about bugs, performance, downtime, and late evening calls. Production support issues are part of the managed services, while all enhancements/change requests become a project-based service. Application management services include ownership and support of customer-specific application functionality as well.
Managed Testing Services for PeopleSoft 8.53+ customers
We offer fully customized testing services to our clients based on PeopleSoft Testing Framework (PTF), which has been strengthened further using our testing productivity enhancement accelerators.
Cloud Hosting and Management of PeopleSoft Application
This service is designed for on-premise customers with unique business needs who want to stay on PeopleSoft but would like to move their PeopleSoft infrastructure to the cloud – see our Lift and Shift section below.
PeopleSoft Environments Management – Production and Non-Production
PeopleSoft Administration support includes sizing and designing architecture for all PeopleSoft Environments. This service also includes PeopleTools configuration and management for various DB platforms and PSFT versions, applying updates and fixes for PeopleTools and PS applications, and managing PeopleSoft security.
Managed Services for PeopleSoft 9.2 Customers in the Post PUM World
We are experienced with and can manage the constant new releases of PeopleSoft Images (PI) leveraging the new PeopleSoft Update Manager (PUM) and make it relevant for your PeopleSoft usage, including incremental additions of new features. We will bring the structure you need to the constantly evolving images in the new PeopleSoft Update Manager world.
Systems Management, Systems Monitoring and Storage Management
To address the current challenges and be prepared for the next-generation data center, a fundamental shift is required within the data center from high maintenance to high performance. Our Data Center Services provide end-to-end management of computing environments. Data Center Services include systems management, monitoring, and storage management services to enable a secure, stable, high-performance systems environment.
Middleware Application Administration Services – Oracle WebLogic, IBM WebSphere, TIBCO, Oracle SOA Suite
We provide 24 x 7 x 365 monitoring, deployment, tuning, and upgrade services for enterprise application commercial middleware products. SmartERP can manage client’s application servers (Oracle WebLogic, IBM WebSphere, and RedHat JBoss), web servers (IIS and Apache), and Message Oriented Middleware for integration such as TIBCO and Oracle Fusion SOA suite. We can be your one service provider to manage the complete application.
Database Administration Services – Oracle and Microsoft SQL Server
24 x 7 x 365 Database monitoring, issue response and resolution, and sustained support comprise our core DBA-managed services. We also provide architecture and design, remote database monitoring, high availability, performance tuning, migration, deployment, and upgrade services for any version of Oracle and Microsoft SQL Server databases.
Lift and Shift
Our Lift and Shift solution helps customers migrate on-premise PeopleSoft environments to a Cloud of their choice and assists in bringing down the high cost of on-premise infrastructure maintenance and support.
Our Methodology
- Cloud Assessment Phase
- Proof of Concept Phase
- Data Migration Phase
- Application Migration Phase
- Leveraging the cloud
- Optimization Phase
Benefits
- Reduce your total cost of ownership
- Regular updates to ensure compliance
- Keep pace with new features delivered
- Make PeopleSoft maintenance easier
- Run health checks to receive a current status of your running environments
SmartERP Supports
- Oracle Cloud
- Amazon Web Services
- Microsoft Azure
